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Service · Telegram bots

Telegram bots that take requests instead of you

Your client is already in Telegram — that is where they write to the people they know, that is where notifications arrive. A bot lets you take an order in that same window: nothing to install, no registration, no “hold on, a manager will answer tomorrow”. And it does not sleep.

Around the clock
works at night, on weekends and on holidays
a request at three in the morning is still waiting when you wake up
Where the client already is
nothing has to be installed
a person opens the bot inside an app they use every day
On your server
the data stays with you
not a rented bot builder that raises its price tomorrow
What is included

What a bot can do

These are not separate off-the-shelf bots — they are the parts we assemble into one bot: yours.

  • Take requestsIt asks, one at a time, what you really need to know, and hands the finished request to where you will see it: a chat, email, a spreadsheet.
  • Calculate the costA person answers a few questions and sees the amount. No “write to us in the DMs and we will work it out” — and no losing the ones who did not want to write.
  • Show a catalogProducts or services with photos and prices right in the chat, with search and order buttons.
  • Notify your staffA new request goes straight to whoever is responsible for it. In rotation between people, or by the type of job — whichever suits you.
  • Remind your clientsAbout an appointment, about a payment, about it being time to order again. By itself, without you having to remind yourself.
  • Work inside the teamInternal bots: records, reports, access to the database — without giving everyone a way into the system.
Who needs it

When a bot is really needed

Requests get lost in the DMs

Messages in several networks, some unread, some lost. People wait and leave.

You answer the same thing every day

“How much is it”, “is it in stock”, “how do I get to you”. The bot answers that instantly, and you answer only what is really yours to answer.

The price depends on the details

Size, material, quantity, urgency. A bot can work that out, instead of a person in a chat thread.

Requests have to be routed

Several specialists, managers or cities — and each request has to go to the right one, not into a common pile.

How we work

Four steps —
and no surprises on the invoice.

STEP 01

The conversation

You tell us where it hurts. We ask questions and figure out exactly what needs to be done.

STEP 02

The proposal

We describe the solution in plain words and name the price and the timeline. If the task is not worth the cost, we say that too.

STEP 03

The work

We build and show you work in progress, so that you see the process instead of waiting a month in silence.

STEP 04

Launch and support

We launch it, teach you to use it and hand over the logins. After that — support and improvements.

Questions

Common questions

  • How much does a bot cost?It depends on what it has to do. A bot that takes a request in four questions and a bot with a catalog, payments and routing between specialists are two different jobs. We name the price and the timeline in the proposal after we talk.
  • Does a bot need a server of its own?Yes, a bot has to run somewhere around the clock. The hosting is on us: we set it up, keep an eye on it and make backups. You will not have to figure any of that out separately.
  • Who owns the bot and the data?You do. The bot is registered to your account, the data sits on your side, and we hand the logins over. This is not a rental.
  • Can something be added later?Yes, and that is usually how it goes: first we launch a simple version, watch what real people actually press, and build on it. That is cheaper than inventing everything up front.

Describe what the bot has to do

Two or three sentences are enough: where the requests come from now, what you ask the client and where all of it has to end up. We will tell you whether a bot is needed here at all.

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